Scope of this Privacy Policy

This policy applies to personal information collected when you interact with Marcotn through our online store, customer support, marketing communications and related services.

It applies when you:

• Browse or search our website.
• Create or use a customer account.
• Add products to your cart.
• Begin or complete checkout.
• Place or receive an order.
• Request a return or refund.
• Contact Marcotn Customer Support.
• Subscribe to marketing communications.
• Submit a review, question or other content.

Personal information we collect

Contact information

• Name.
• Email address.
• Telephone number.
• Billing address.
• Shipping address.

Order information

• Products purchased or returned.
• Order number.
• Order date and value.
• Shipping method.
• Tracking and delivery information.
• Refund and return information.

Payment information

Payment information is generally processed by Shopify and independent payment providers.

Marcotn may receive transaction information such as payment status, payment method and limited payment identifiers rather than complete card information.

Account information

If customer accounts are available, we may process login, account-preference and account-history information.

Customer-support information

• Messages sent to customer support.
• Product questions.
• Return or refund requests.
• Photographs submitted to show a product issue.
• Complaint or feedback information.

Device and website activity

• IP address.
• Browser and device type.
• Operating system.
• Cookie or similar identifiers.
• Pages and products viewed.
• Shopping-cart and checkout activity.
• Referring website or advertising source.
• Approximate geographic information derived from IP address.

How we collect personal information

We may collect information:

• Directly from you when you place an order, contact us or provide information through the website.
• Automatically when you browse or interact with our online store.
• From Shopify through the ecommerce platform used to operate our store.
• From payment providers when they process or verify a transaction.
• From delivery providers through shipment and tracking updates.
• From advertising or analytics services where those services are used.
• From fraud-prevention providers in connection with account or transaction security.

How we use personal information

We may use personal information to:

• Operate and maintain our online store.
• Process and fulfill orders.
• Process payments and refunds.
• Arrange shipping and delivery.
• Provide order and tracking notifications.
• Manage returns and customer-service requests.
• Provide customer accounts where available.
• Prevent fraud and unauthorized transactions.
• Protect our customers, website and systems.
• Maintain business and transaction records.
• Improve products, services and website performance.
• Understand how customers use our store.
• Personalize aspects of the shopping experience.
• Send marketing where legally permitted.
• Measure marketing and advertising performance.
• Comply with legal obligations.
• Establish, exercise or defend legal claims.

How we disclose personal information

We may disclose personal information to service providers and other parties where reasonably necessary to operate our store and provide our services.

These parties may include:

• Shopify.
• Payment processors.
• Financial institutions.
• Warehouses and fulfillment providers.
• Shipping and delivery carriers.
• Customer-service providers.
• Email and communication services.
• Analytics providers.
• Advertising and marketing providers.
• Security and fraud-prevention providers.
• Professional advisers.
• Government authorities where legally required.

We may also disclose information in connection with a business restructuring, financing, merger, sale or transfer, subject to applicable law.

Shopify

Our online store is powered by Shopify.

Shopify may process personal information when you browse the Marcotn store, use Shopify consumer services, use Shop Pay or make a purchase.

Shopify may receive information including contact details, device information, browsing activity, transaction information and privacy preferences depending on the Shopify services you use.

Some processing is performed by Shopify on Marcotn's behalf, while certain Shopify services may involve Shopify processing information under its own privacy terms.

You can review Shopify's Consumer Privacy Policy for additional information.

Cookies and similar technologies

Marcotn, Shopify and service providers may use cookies, pixels, tags, local storage and similar technologies.

These technologies may support:

• Shopping cart and checkout functionality.
• Account login and security.
• Remembering preferences.
• Website analytics.
• Fraud prevention.
• Advertising measurement.
• Personalized advertising where applicable.

Where required, you may be presented with a cookie banner or privacy controls that allow you to manage available choices.

Browser settings may also allow you to block or delete cookies, although some website functions may not operate correctly if essential cookies are disabled.

Advertising, sale, sharing and targeted advertising

Marcotn may use analytics, advertising and marketing technologies to understand store performance, measure campaigns and show more relevant advertising.

Depending on the technologies used and the law that applies, disclosure of certain online identifiers or shopping activity to advertising partners may be treated as a “sale,” “sharing” or use for “targeted advertising,” even when no money is exchanged for the information.

Where applicable privacy law provides an opt-out right, you may exercise that right using the privacy choices or data-sharing opt-out controls available on our website.

You may also contact us at Marcotndress@Outlook.com .

Where required and technically supported, we may also recognize qualifying browser-based opt-out preference signals.

Marketing communications

If you subscribe or where otherwise legally permitted, we may send communications about:

• New arrivals.
• Product collections.
• Promotions.
• Special offers.
• Style inspiration.
• Store updates.

You may unsubscribe from promotional email by selecting the unsubscribe link contained in the message.

Unsubscribing from marketing does not prevent us from sending transactional communications about orders, payments, returns, delivery or account security.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

• The type of information.
• The duration of our customer relationship.
• Accounting and tax requirements.
• Fraud-prevention needs.
• Chargeback or payment disputes.
• Legal claims and limitation periods.
• Applicable legal obligations.

When information is no longer reasonably required, it may be deleted, anonymized or retained in a restricted form where necessary.

Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information.

These measures may include:

• Secure ecommerce infrastructure.
• Payment-provider security measures.
• Access controls.
• Account authentication.
• Fraud monitoring.
• Encryption during transmission where appropriate.

No online transmission or storage system can be guaranteed to be completely secure.

U.S. state privacy rights

Depending on your state of residence, whether the relevant law applies to Marcotn and the circumstances of the request, you may have privacy rights concerning your personal information.

Submitting a request

To submit a privacy rights request, email:

Marcotndress@Outlook.com

Please include your name, the email address associated with your account or order, and a description of your request.

We may take reasonable steps to verify your identity before processing certain requests.

We will not unlawfully discriminate against you because you exercised an applicable privacy right.

Authorized agents

Where applicable law permits, you may designate an authorized agent to submit a privacy request on your behalf.

We may require appropriate evidence that the agent has authority to act for you and may separately verify your identity where allowed by law.

Children's privacy

Marcotn is a general-audience fashion store and is not designed primarily for children under 13.

We do not knowingly seek to collect personal information from children under 13 for ordinary retail purposes.

If you believe a child has provided personal information to us improperly, please contact us so the matter can be reviewed.

International users and data processing

Shopify and other service providers may operate infrastructure or process personal information in countries other than the country where you live.

As a result, information may be transferred to or processed in jurisdictions with different privacy laws.

Where applicable law requires specific safeguards for an international transfer, appropriate measures will be used where required.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, providers, legal obligations or business practices.

The current version will be published on this page with the most recent revision date.

Where required, we may provide additional notice of a material change.

Contact Marcotn

Questions or requests relating to this Privacy Policy may be sent to:

Email:
Marcotndress@Outlook.com

When contacting us about an order, please include your full name, order number and the email address used at checkout.