Privacy Policy

This Privacy Policy explains how Marcotn handles information when you visit marcotn.com or place an order with us. It describes what we collect, why we use it, and the choices available to you. If you have questions after reading this page, you can contact us at thomas@qorivane.shop.

Information you provide

When you place an order, create an account, or contact our support team, you may share details such as your name, email address, shipping address, billing address, phone number, and payment information. You may also provide information when you respond to a survey, leave a review, or communicate with us about an order.

Transaction and order data

We keep records of the items you purchase, order status, delivery details, and any correspondence related to a transaction. This helps us fulfill orders, handle returns or exchanges where applicable, and respond to support requests.

Device and usage data

When you browse marcotn.com, we may automatically receive limited technical information such as your browser type, device type, approximate location derived from your IP address, pages viewed, and the referring site. This information helps us understand how the storefront is used and identify technical issues.

How we use information

We use the information described above to:

  • Process and deliver orders
  • Provide customer support and respond to inquiries
  • Prevent fraud and maintain the security of the storefront
  • Operate and improve marcotn.com
  • Understand storefront performance through basic analytics
  • Send order updates and, where you have opted in, marketing communications

Marketing choices

If you receive promotional emails from us, you can unsubscribe at any time using the link included in those messages. Transactional emails about your order, such as confirmations and delivery updates, are separate from marketing communications.

Sharing needed to operate the store

We share information only as necessary to run the storefront and fulfill your orders. This includes payment processors, shipping carriers, and the platform that powers marcotn.com, Shopify. These providers receive the information required to perform their specific functions, such as processing a payment or delivering a package.

We do not sell your personal information. We do not share your information with unrelated third parties for their own marketing purposes.

Cookies and similar technologies

Marcotn.com may use cookies and similar technologies to recognize your browser, keep items in your cart, and understand basic site usage. Some of these are necessary for the storefront to function, while others help us improve the shopping experience. You can adjust cookie settings in your browser, though disabling certain cookies may affect how the store works.

Data retention

We keep personal information for as long as needed to fulfill orders, meet accounting or legal obligations, resolve disputes, and provide support. When information is no longer needed for these purposes, we delete or anonymize it where practical.

Security

We take reasonable steps to protect your information, including using encrypted connections for payment processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Your choices and requests

You may request access to the personal information we hold about you, ask for corrections, or request deletion where applicable. To make a request, email thomas@qorivane.shop. We will respond as required by applicable law and may need to verify your identity before completing certain requests.

Children's information

Marcotn.com is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to remove it.

International processing

Marcotn serves customers in the United States and Europe. Depending on where you are located, your information may be processed in a country other than your own. By using marcotn.com, you understand that your information may be transferred to and processed in those locations.

Policy changes

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised version on this page with an updated date. Continued use of marcotn.com after changes take effect indicates acceptance of the revised policy.

Contact

For privacy questions or requests, email us at thomas@qorivane.shop. We will do our best to address your inquiry promptly.